Customers Rights and Responsibilities
Indicated below are additional types of Electronic Fund Transfers we are capable of handling, some of which may not apply to your account.
Preauthorized Credits: You may make arrangements for certain direct deposits to be accepted into your checking or savings account(s).
Preauthorized payments: You may make arrangements to pay certain recurring bills from your checking or savings account(s).
Electronic check conversion – types of transfers. Your check can result in an electronic funds transfer. This can happen in several ways. For example:
- You can purchase goods or pay for services and authorize a merchant or service provider to convert your check into an electronic funds transfer.
- At the time you offer a check to a merchant or service provider, you may be asked to authorize the merchant or service provider to electronically collect a charge in the event the check is returned for insufficient funds. Paying such a fee electronically is an electronic funds transfer.
Your authorization to make these types of electronic funds transfers may be expressed in writing or implied through the posting of a sign.
Bill payer and bill-payment services: Payments under a bill-payment service available to you by computer or other electronic means are electronic fund transfers, unless all payments under the bill-payment service are made solely by check, draft, or similar paper instrument drawn by the bank from your account.
ATM Transfers – types of transfers, dollar limitations, and charges: You may access your account(s) by ATM using your ATM card and personal identification number or MasterCard Debit Card and personal identification number, to:
- make deposits to checking or savings account(s)
- get cash withdrawals from checking or savings account(s)
- you may withdraw no more than $200.00 per day or $400.00 in any three day period
- Please refer to our separate fee schedule for any fees that may apply
- Transfer funds from savings to checking(s)
- Transfer funds from checking to savings account(s)
- Get information about:
- The account balance of your checking or savings accounts with an ATM card.
Some of these services may not be available at all terminals.
Online Banking Transfer
You may access your account(s) through Citizens Bank online banking and a personal computer with a User ID and password.
You may:
- transfer funds from checking to savings
- transfer funds from savings to checking
- Make principal, interest and regular payments on any of your loans
- Get information about the balances and transactions in any of your accounts (savings, checking, CD’s loans)
You may make the transfer a one time transfer or you may make recurring transfers
Types of MasterCard Debit Card Point-of-Sale Transactions – You may access your checking or savings account(s) to purchase goods (in person or by phone), pay for services (in person or by phone), get cash from a merchant, if the merchant permits, or from a participating financial institution.
Point-of-Sale Transactions – dollar limitations and charges – Using your card:
- dollar limitations will be disclosed in writing at card issuance
- there is a monthly charge for your card (whether or not the card is used during the month)
Please see our separate fee schedule.
Currency Conversion. When you use your MasterCard Debit Card at a merchant that settles in currency other than US dollars, the charge will be converted into the US dollar amount. The currency conversion rate used to determine the transaction amount in US dollars is either a wholesale market rate or the government mandated rate in effect the day before the processing date, increased by 1%. The conversion rate in effect on the processing date may differ from the rate in effect on the transaction date or posting date.
Advisory Against Illegal Use: You agree not to use your card(s) for illegal gambling or other illegal purpose. Display of a payment card logo by, for example, an online merchant does not necessarily mean that transactions are lawful in all jurisdictions in which the cardholder may be located.
